1. Introduction
At Ecobrite Services we value your privacy and the importance of safeguarding your data. This Privacy Policy describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, “Personal Data” refers to any information that on its own, or in combination with other available information, can distinguish an individual.
We are committed to protecting your privacy by the highest level of privacy regulation. As such, we follow the obligations under the General Protection Data Regulation (GDPR), California’s Consumer Protection Act (CCPA), and California Online Privacy Protection Act (CalOPPA).
Scope
This policy applies to the Ecobrite Services websites and domains.
This Policy does not apply to third-party applications, websites, products, services, or platforms that may be accessed through Ecobrite Services links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any personal data that you provide to these websites will be governed by the third party’s privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contacts from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
2. Personal Data We Collect
When you visit the Ecobrite Services website, we automatically collect and store information about your visit using browser cookies (files that are sent by us to your computer), or similar technology. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help Feature on most browsers will provide information on how to accept cookies, disable cookies, or notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.
We also process information when you use our services and products. This information may include:
- Device IDs
- IP Address
- Time stamps
- Authentication records
- Location Information
- Time zone
- Other operational data
Data we collect from third parties
We may receive your personal data from third parties such as companies subscribing to Ecobrite services, partners, and other sources. This information is not collected by us but by a third party and is subject to the relevant third party’s own separate privacy and data collection policies. We do not have any control or input on how your personal data is handled by third parties. As always, you have the right to review and rectify this information. If you have any questions you should first contact the relevant third party for further information about your personal data.
Our websites and services may contain links to other websites, applications, and services maintained by third parties. The information practices of such other services, or of social media networks that host our branded social media pages, are governed by third parties’ privacy statements, which you should review to better understand those third parties’ privacy practices.
Purpose and Legal Basis for the Processing of Personal Data
We collect and use personal data about you with your consent to provide, maintain, and develop our services and understand how to improve them.
These purposes include:
- Building a Safe and Secure Environment
- To Verify or authenticate your identity; and
- Investigate and prevent security incidents such as breaches, attacks, and hacks.
- Providing, Developing, and Improving our Products and Services
- Deliver, maintain, debug, and improve our products and services.
- Provide you with technical and customer support.
When we process your data to provide a service, we do so because it is necessary to perform contractual obligations. All of the above processing is necessary in our legitimate interests to provide services, to maintain our relationship with you, and to protect our business for example against fraud. Consent will be required to initiate services with you. New consent will be required If any changes are made to the type of data collected. Within our contract, if you fail to provide consent, some services may not be available to you.
Sharing and Disclosure
We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
We also use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Personal Information here:
You can also opt out of Google Analytics here:
Legal Requirement
We may use or disclose your personal data to comply with a legal obligation, in connection with a request from a public or government authority, in connection with court or tribunal proceedings, to prevent loss of life or injury, or to protect our rights or property. Where possible and practical to do so, we will tell you in advance of such disclosure.
3. Cookie policy
What are cookies?
A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners and third parties to that business. The collection of this information may be used in the site’s function and/or to improve your experience.
How we use cookies
To give you the best experience possible, we use the following types of cookies:
- Strictly Necessary. As a web application, we require certain necessary cookies to run our service.
- Preference.
- We use preference cookies to help us remember the way you like to use our service.
- Some cookies are used to personalize content and present you with a tailored experience. For example, location could be used to give you services and offers in your area.
- Analytics.
- We collect analytics about the types of people who visit our site to improve our service and product.
4. Retention & Deletion
We will only retain your personal data for as long as necessary for the purpose for which that data was collected and to the extent required by applicable law. When we no longer need personal data, we will remove it from our systems and/or take steps to anonymize it.
5. Children’s Privacy
We will not knowingly collect personal data from children under the age of 18 Years.
6. Your Rights to Your Personal Data
Depending on your geographical location and citizenship, your rights are subject to local data privacy regulations. These rights may include:
- Right to Access (PIPEDA, GDPR Article 15, CCPA, LGPD)
You have the right to request a copy of the personal data we are processing about you. - Right to Rectification (PIPEDA, GDPR Article 16, LGPD)
You have the right to have incomplete or inaccurate personal data that we process about you rectified. - Right to be Forgotten (right to erasure) (GDPR Article 17, CCPA, LGPD)
You have the right to request that we delete personal data that we process about you, except we are not obliged to do so if we need to retain such data to comply with a legal obligation or to establish, exercise, or defend legal claims. - Right to Restriction of Processing (GDPR Article 18, LGPD)
You have the right to restrict our processing of your personal data where you believe such data to be inaccurate; our processing is unlawful; or if we no longer need to process such data for a particular purpose unless we are not able to delete the data due to a legal or other obligation or because you do not wish us to delete it. - Right to Portability (PIPEDA, GDPR Article 20, LGPD)
You have the right to obtain personal data we hold about you, in a structured, electronic format, and to transmit such data to another data controller, where this is (a) personal data that you have provided to us, and (b) if we are processing that data based on your consent or to perform a contract with you or the third party that subscribes to Ecobrite Services. - Right to Objection (GDPR Article 21, LGPD)
Where the legal justification for our processing of your personal data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for processing that override your interests and rights, or if we need to continue to process the data for the establishment, exercise, or defense of a legal claim. - Right Not to Be Discriminated (CCPA)
You have the right not to be denied service or have an altered experience based on having executed any of your CCPA rights.
Withdrawing Consent
If you have consented to our processing of your data, you have the right to withdraw your consent at any time, free of charge, such as when you wish to unsubscribe from marketing messages that you receive from us. If you wish to withdraw your consent, please contact us using the information found at the bottom of this page.
How to Exercise Your Rights
You can request to exercise any of these rights about your data by sending the request to our privacy team by using the form below.
For your privacy and security, at our discretion, we may require you to prove your identity before providing the requested information.
7. Changes
We may modify this Policy at any time. If we make changes to this Policy then we will post an updated version of this Policy on this website. You will be asked to review and accept our Privacy Policy when using our services. In this manner, we may record your acceptance and notify you of any future changes to this Policy.
8. Complaints
If you have a complaint about this Policy or any element of your personal information that we hold then please contact us below. If you are not satisfied, then you have the right to complain to the local data protection authority.
9. Contact Us
To request a copy of your information, unsubscribe from our email list, request for your data to be deleted, or ask a question about your data privacy, contact us:
Ecobrite Services
Email us at:
alex.mello@ecobriteservices.com
Last Updated: 03/13/2024
